{"id":177,"date":"2026-10-10T16:51:29","date_gmt":"2026-10-10T16:51:29","guid":{"rendered":"https:\/\/lilianadeschamps.com\/?page_id=177"},"modified":"2026-10-10T16:51:29","modified_gmt":"2026-10-10T16:51:29","slug":"livraison-et-retours","status":"publish","type":"page","link":"https:\/\/lilianadeschamps.com\/en\/livraison-et-retours\/","title":{"rendered":"Delivery and returns"},"content":{"rendered":"
\n
\nDelivery and returns<\/span>\n

Delivery and returns.<\/h1>\n

Everything you need to know to receive your perfume and return it if you change your mind.<\/p>\n

Delivery<\/span>

Receiving your order<\/h2><\/div>\n
  • Areas served<\/b>France m\u00e9tropolitaine, Spain, Germany, Luxembourg, Switzerland, Belgium<\/span><\/li>
  • Carrier<\/b>UPS, Mondial Relay, La Poste<\/span><\/li>
  • Shipping time<\/b>5 working days<\/span><\/li>
  • Delivery time<\/b>7 working days in France, 10 days in Europe<\/span><\/li>
  • Delivery costs<\/b>According to the shipping option \u00b7 offered from 150 \u20ac<\/span><\/li><\/ul>\n

    Before signing, check the condition of the package. If the package is damaged, opened, or incomplete, please inform the carrier of your concerns and then write to us within 14 days contact@lilianadeschamps.com with photos.<\/p><\/div><\/div>\n

    Returns and withdrawal<\/span>

    14 days to change your mind<\/h2><\/div>\n

    You have 14 days after receiving your order to change your mind, without having to provide any justification.<\/p><\/div><\/div>\n

    \n

    1. Inform us<\/h3>

    Write to contact@lilianadeschamps.com us indicating your order number, or use the form below.<\/p><\/div>\n

    2. Send the perfume back<\/h3>

    Within a maximum of 14 days after your message, in its original packaging, complete and in perfect condition, to: LILIANA DESCHAMPS, 1 route de Saint-Sulpice de Royan, 17600 M\u00e9dis, France.<\/p><\/div>\n

    3. Be reimbursed<\/h3>

    No later than 14 days after being informed of your decision, by the same payment method. We can wait for the receipt of the package before refunding.<\/p><\/div>\n<\/div>\n

    The return costs are at your expense. .<\/p>\n

    To know<\/span>

    Products not included<\/h2><\/div>

    For hygiene reasons, a perfume whose film, seal or protective box has been opened cannot be returned, except in the event of a defect or non-conformity.<\/p><\/div><\/div>\n

    Warranty<\/span>

    Defective or non-compliant product<\/h2><\/div>

    Contact us as soon as possible: the legal guarantees of conformity (2 years) and hidden defects apply. We will proceed with the exchange or refund.<\/p><\/div><\/div>\n

    \nModel form for withdrawal<\/span>\n

    To be completed and returned only if you wish to withdraw.<\/i><\/p>\n

    To the attention of LILIANA DESCHAMPS, 1 route de Saint-Sulpice de Royan, 17600 M\u00e9dis contact@lilianadeschamps.com,<\/p>\n

    I\/We (*) hereby notify you\/we (*) of our withdrawal from the contract concerning the sale of the property (*) below:<\/p>\n

    Ordered the (*) \/ received the (*) : \u2026\u2026<\/p>

    Order number: \u2026\u2026<\/p>

    Name of the consumer(s): \u2026\u2026<\/p>

    Address of the consumer(s): \u2026\u2026<\/p>

    Date: \u2026\u2026<\/p>

    Signature (only in case of notification on paper): \u2026\u2026<\/p>\n

    (*) Delete the unnecessary mention.<\/p>\n<\/div>\n<\/div>\n

    Exceptional perfumes, 100 % French brands.<\/h2><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

    Livraison et retours Livraison et retours. Tout ce qu’il faut savoir pour recevoir votre parfum, et le renvoyer si vous changez d’avis. Livraison Recevoir votre commande Zones desserviesFrance m\u00e9tropolitaine, Espagne, Allemagne, Luxembourg, Suisse, Belgique TransporteurUPS, Mondial Relay, La Poste D\u00e9lai d’exp\u00e9dition5 jours ouvr\u00e9s D\u00e9lai de livraison7 jours ouvr\u00e9s en France, 10 jours en Europe Frais…<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-177","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/lilianadeschamps.com\/en\/wp-json\/wp\/v2\/pages\/177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lilianadeschamps.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lilianadeschamps.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lilianadeschamps.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/lilianadeschamps.com\/en\/wp-json\/wp\/v2\/comments?post=177"}],"version-history":[{"count":1,"href":"https:\/\/lilianadeschamps.com\/en\/wp-json\/wp\/v2\/pages\/177\/revisions"}],"predecessor-version":[{"id":178,"href":"https:\/\/lilianadeschamps.com\/en\/wp-json\/wp\/v2\/pages\/177\/revisions\/178"}],"wp:attachment":[{"href":"https:\/\/lilianadeschamps.com\/en\/wp-json\/wp\/v2\/media?parent=177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}